Condo and Commercial Infrastructure Security
Our custom security services for condo and commercial infrastructure is planned to provide you the value and quality that you deserve. With the integration of technology and use of right resources we aim to create value not only for you but also for the tenants. The wonderful experience that we create for tenants through this security program builds a positive reputation of your company. We aim to run hassle free day-to-day security operations and take the stress off from property managers and owners. The ultimate goal is to build a long term mutually beneficial partnership and we understand it cannot be build by cutting the corners instead by delivering what we claim!
Services for condo and commercial infrastructures
Concierge Services
Digital key & fob management and tracking
Onsite radios for fast team communication
Key features of our condo and commercial infrastructures security program
Digital visitor & parking management
Body cameras with remote streaming to command center
Dedicated 3-digit extension for each building to connect with onsite staff in seconds
Dedicated account manager for your locations
Digital package delivery handling and tracking
Digital KPI report, key incident insights for better decisions
Dedicated client portal for each store, access report/insights 24/7
Digital reports of each day in your email
Our custom security services for condo and commercial infrastructure is planned to provide you the value and quality that you deserve. With the integration of technology and use of right resources we aim to create value not only for you but also for the tenants. The wonderful experience that we create for tenants through this security program builds a positive reputation of your company. We aim to run hassle free day-to-day security operations and take the stress off from property managers and owners. The ultimate goal is to build a long term mutually beneficial partnership and we understand it cannot be build by cutting the corners instead by delivering what we claim!
Services for condo and commercial infrastructures
Concierge Services
Professional
Security Guard
Tactical
Mobile Patrol
Smart
Remote Monitoring
Proactive
Key features of our condo and commercial infrastructures security program
Digital key & fob management and tracking
Digital visitor & parking management
Digital package delivery handling and tracking
Dedicated 3-digit extension for each building to connect with onsite security in seconds
Dedicated client portal for each location , access report/insights 24/7
Dedicated account manager for your locations
Digital KPI report, key incident insights for better decisions
Body cameras with remote streaming to command center
Onsite radios for fast team communication
Digital reports of each day in your email
Technology
Cloud-based professional security management platform with API
Digital activity log — tenants, contractors, visitors, keys, parking
Real-time pre-scheduled GPS-tracked patrols
Verified video of incidents (body cam / CCTV)
Idle and missed patrol alerts to command center — no loophole
Full client portal — 24/7 access any report/record anytime
Discover additional exceptional features
Communication
Direct line to onsite staff — 3-digit extension per building
Dedicated email per building
Live chat & message board inside client portal
24/7 reachable command center
No delays — instant notifications for urgent incidents
Training
Guards trained on:
Your building’s specific policies before deployment
Professional communication
Conflict de-escalation
Emergency procedures (first aid & CPR)
Ongoing refreshers & performance checks
Full site orientation before starting at each new property
Quick comparison of ZenGuard v/s others
Reporting
Real-time incident alerts
Tenant complaint reporting - fully logged & trackable in portal
AI-supported, time-stamped custom reports
Site-specific post orders attached to every site
Verified video + photo evidence for every report
No paper — all reports stored securely and searchable
Tenant Experience
Guards trained in customer service — not just security
Positive, professional front-line presence
Smart package/visitor/key handling = better daily life for tenants
Proactive issue spotting — fixes before tenant complaints
Concierge-style approach builds positive resident relationships
Feedback & Results
Site KPIs performance review meetings & check-ins
Transparent KPI reporting
Continuous service improvement
Your feedback drives training & process updates
Commitment to delivering measurable results — not “set it and forget it” service
Our condo and commercial infrastructures security program serves the purpose to solve your problems whether its with your current security setup, cost related or security fails to deliver results. We understand you must have faced problems with reporting, getting no proper insights on security operations leaving you without any proof of service or on-paper the patroller did patrol but you did not see him in cameras recordings.
With this understanding we have developed our security program that encompasses strict policies, technical integration, a system of checks and balances, strict reporting system, on-site safety awareness, emergency procedures and communication training. We care for your site that’s why we go beyond and assign a dedicated Security Manager who is responsible for the matters related to your sites - so that you can focus on your weekend planning and we focus on your sites.
| Key Feature | Others | ZenGuard |
|---|---|---|
| Digital key & fob tracking system | ✘ Manual logbooks, no transparency | ✔ Smart, searchable logs |
| Visitor, parking & package handling | ✘ Paper logs or no system | ✔ Fully digital & timestamped |
| 3-digit extension to reach onsite staff instantly | ✘ Call multiple numbers | ✔ One call, direct connection |
| Dedicated client portal per building | ✘ Shared or non-existent access | ✔ Building-specific 24/7 dashboard |
| Real-time GPS-tracked patrols | ✘ Inconsistent or unverifiable | ✔ Logged, timestamped, transparent |
| AI-supported reports with photos/videos | ✘ Basic reports, often delayed | ✔ Instant, clear & media verified |
| Live alerts for incidents or missed patrols | ✘ No alert system | ✔ Command center monitored |
| Guards trained in customer service & site policies | ✘ Generic training | ✔ Tailored training + orientation |
| Dashboard insights: type of incidents, complaint trends | ✘ No data, no patterns | ✔ Actionable insights for decisions |
| KPI reviews + performance-based improvement | ✘ Delayed incident reports | ✔ Transparent, client-involved |
| Inflated rates with poor service value | ✔ Often overpaying | ✘ Transparent pricing |
| Reduces overhead security cost | ✘ More issues = more cost | ✔ Stress-free & efficient model |
Discover additional exceptional features
Technology
Cloud-based professional security management platform with API
Digital activity log — tenants, contractors, visitors, keys, parking
Real-time pre-scheduled GPS-tracked patrols
Verified video of incidents (body cam / CCTV)
Idle and missed patrol alerts to command center — no loophole
Full client portal — 24/7 access any report/record anytime
Tenant Experience
Guards trained in customer service — not just security
Positive, professional front-line presence
Smart package/visitor/key handling = better daily life for tenants
Proactive issue spotting — fixes before tenant complaints
Concierge-style approach builds positive resident relationships
Communication
Direct line to onsite staff — 3-digit extension per building
Dedicated email per building
Live chat & message board inside client portal
24/7 reachable command center
No delays — instant notifications for urgent incidents
Reporting
Real-time incident alerts
Tenant complaint reporting - fully logged & trackable in portal
AI-supported, time-stamped custom reports
Site-specific post orders attached to every site
Verified video + photo evidence for every report
No paper — all reports stored securely and searchable
Training
Guards trained on:
Your building’s specific policies before deployment
Professional communication
Conflict de-escalation
Emergency procedures (first aid & CPR)
Ongoing refreshers & performance checks
Full site orientation before starting at each new property
Feedback & Results
Site KPIs performance review meetings & check-ins
Transparent KPI reporting
Continuous service improvement
Your feedback drives training & process updates
Commitment to delivering measurable results — not “set it and forget it” service
Quick comparison of ZenGuard v/s others
Our condo and commercial infrastructures security program serves the purpose to solve your problems whether its with your current security setup, cost related or security fails to deliver results. We understand you must have faced problems with reporting, getting no proper insights on security operations leaving you without any proof of service or on-paper the patroller did patrol but you did not see him in cameras recordings.
With this understanding we have developed our security program that encompasses strict policies, technical integration, a system of checks and balances, strict reporting system, on-site safety awareness, emergency procedures and communication training. We care for your site that’s why we go beyond and assign a dedicated Security Manager who is responsible for the matters related to your sites - so that you can focus on your weekend planning and we focus on your sites.
| Key Feature | Others | ZenGuard |
|---|---|---|
| Digital key & fob tracking system | ✘ Manual logbooks, no transparency | ✔ Smart, searchable logs |
| Visitor, parking & package handling | ✘ Paper logs or no system | ✔ Fully digital & timestamped |
| 3-digit extension to reach onsite staff instantly | ✘ Call multiple numbers | ✔ One call, direct connection |
| Dedicated client portal per building | ✘ Shared or non-existent access | ✔ Building-specific 24/7 dashboard |
| Real-time GPS-tracked patrols | ✘ Inconsistent or unverifiable | ✔ Logged, timestamped, transparent |
| AI-supported reports with photos/videos | ✘ Basic reports, often delayed | ✔ Instant, clear & media verified |
| Live alerts for incidents or missed patrols | ✘ No alert system | ✔ Command center monitored |
| Guards trained in customer service & site policies | ✘ Generic training | ✔ Tailored training + orientation |
| Dashboard insights: type of incidents, complaint trends | ✘ No data, no patterns | ✔ Actionable insights for decisions |
| KPI reviews + performance-based improvement | ✘ Delayed incident reports | ✔ Transparent, client-involved |
| Inflated rates with poor service value | ✔ Often overpaying | ✘ Transparent pricing |
| Reduces overhead security cost | ✘ More issues = more cost | ✔ Stress-free & efficient model |